General Terms and Conditions (GTC) of LeanQ Automation Innovation GmbH

1 Validity of the GTC and conclusion of contract

These General Terms and Conditions (GTC) apply to purchase contracts with private customers and companies (hereinafter referred to as "Customer") that are concluded via the website www.salicorne.ch of the company LeanQ Automation Innovation GmbH (hereinafter referred to as "Provider"). The contract is concluded as soon as the Customer has sent an order and is informed of the successful transmission of the order via the website. Orders are automatically confirmed by the Provider by e-mail.

These GTC also apply to purchase contracts concluded by other means, e.g. by telephone, e-mail or letter. The GTC can be read online at www.salicorne.ch.

2. prices

The prices of the items charged to the customer are the prices listed at the time of the order. All our prices are quoted in Swiss francs and include VAT. The supplier reserves the right to change prices at any time.

3. shipping and delivery conditions, shipping costs

Packaging and shipping costs are charged as a lump sum for each order, regardless of the number of items ordered. This lump sum is CHF 10 for DPD.

Delivery is limited exclusively to Switzerland and the Principality of Liechtenstein. If the data provided is inaccurate and delivery is impossible or delayed as a result, the provider accepts no responsibility. The provider is not liable for shipping problems attributable to Swiss Post or DPD. In particular, the provider is not liable for deliveries that are marked as delivered in the tracking systems of the post office and DPD.

Orders received are dispatched daily from Monday to Friday (except on public holidays in the Canton of Lucerne). All orders received by 3 p.m. are dispatched on the same day from Monday to Friday. Orders paid in advance are excluded. Delivery takes place within 1 to 3 working days, depending on the shipping method. Orders paid in advance will only be dispatched after receipt of payment.

Exceptional cases due to IT problems or other transmission problems are excluded from the above shipping conditions.

Once the customer has submitted an order on the website, it can be processed immediately by the provider and can no longer be canceled by the customer.

After shipping, a shipping confirmation e-mail with the tracking link of the post office or DPD will be sent to the e-mail address provided by the customer.

4 Liability, warranty and right of return

All our items are quality products. The items are sold with no guarantee other than that of the manufacturer.

The best-before date ("Best before...") for foodstuffs can be found on the respective product page in the online store.

The customer must inspect the delivered goods as soon as possible and report any defects to the supplier by telephone or e-mail no later than 24 hours after receipt of the goods. The making of payments shall not be deemed a waiver of notification of defects.

The supplier grants the customer the right to return unused items in their original packaging within 7 days of receipt of the goods. Foodstuffs are excluded from the right of return due to legal regulations and internal quality guidelines.

5. payment

The provider offers the following payment options: invoice, advance payment by bank transfer or secure payment by credit card, Twint and prepayment.

6 Liability for online connections

The provider is not liable for defects and malfunctions for which it is not responsible, in particular for security defects and operational failures of third-party companies with which it cooperates or on which it is dependent.

Furthermore, the provider is not liable for force majeure, improper action and disregard of risks on the part of the customer or third parties, excessive use, unsuitable operating resources of the customer or third parties, extreme environmental influences, interventions by the customer or disruptions by third parties (viruses, worms, etc.) that occur despite the necessary current security precautions.

7 Ownership of the goods

Until the goods have been paid for in full, they remain the property of the supplier.

8. application of law

These GTC are governed by Swiss law, in particular the provisions of the Swiss Code of Obligations.

9. place of jurisdiction

The place of jurisdiction for legal disputes is that of Baar (ZG).

Status: 01.10.2023